Join Shopify's AI & Machine Learning Team

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👋 Join Shopify's AI & Machine Learning Team!

Building the future of AI in commerce 🤖

AI Engineers and Scientists at Shopify work on cutting-edge AI and generative models that transform how commerce operates worldwide. From multimodal LLMs to conversational agents and personalized discovery, you'll build AI systems that redefine how merchants connect with customers and grow their businesses.

What makes us different?

AI at Shopify means solving problems that only exist in commerce—at a scale that only exists at Shopify. You'll fine-tune multimodal LLMs on massive datasets, build agentic systems that handle merchant conversations globally, and deploy custom architectures that process real-world transactions at unprecedented scale. Your models power research breakthroughs and serve production systems at internet scale, directly impacting how entrepreneurs worldwide succeed.

AI powering commerce at scale

40M/day
LLM Inferences
$1.5B+
R&D Investment
∞
AI Innovation

How AI and Machine Learning work at Shopify

Here's how you'll build AI systems that power global commerce:

🔬 Research & innovation

Explore cutting-edge techniques including multimodal LLMs, RLHF, model quantization, and reinforcement learning.

⚡ Scale & production

Deploy models serving millions of users with massive-scale data and real-time inference requirements.

🎯 End-to-end ownership

Take research from ideation through deployment, optimization, and monitoring in production systems.

🤝 Cross-team impact

Collaborate with Product, Engineering, and Data teams to integrate AI solutions across Shopify's ecosystem.

Cool AI systems you'll build

🤖 Sidekick AI Assistant

Re-architected conversational agent with enhanced reasoning and MCP tool integration delivering multi-turn state management. Build the AI assistant experiencing 2x MAU growth that helps millions of merchants succeed daily.

🔍 Semantic Search (Vantage)

Two-stage ranking with multimodal embeddings leveraging L1 retrieval plus L2 LLM re-ranking to search across billions of products. Power world-class discovery experiences with unprecedented accuracy.

🧪 Tangle (Open Source)

Visual ML experimentation platform launched at NeurIPS featuring browser-based DAG editor that enables 10x experiment velocity. Shape how the entire AI community builds and experiments. Read the deep dive →

🛍️ Agentic Commerce AI

Deploy AI agents that automate commerce flows through intelligent and autonomous operations. Build systems that handle everything from inventory management to customer service at massive scale.

A day in the life



9:00 AM
Team Huddle

10:30 AM
Deep Work

12:30 PM
Lunch & Learn

2:00 PM
Model Collab

4:00 PM +
Product Optimization

Team Huddle

Quick alignment on priorities and project updates. Share wins, discuss blockers, and coordinate dependencies across teams. These daily check-ins keep projects moving and build strong connections with your colleagues—without getting bogged down in meetings.

What interviews to expect

We match you with teams where you'll thrive as you move through these steps—finding the right fit for your talents and ambitions.



Step 1
Initial Chat

Step 2
Coding Challenge

Step 3
Technical Interviews & Life Story

Step 4
Team Matching

Step 5
Offer

Initial Chat

We start with a conversation to see if what makes Shopify different resonates with you. Are you excited about building AI systems that directly impact merchants and commerce? This call helps us both figure out if there's genuine alignment between what drives you and our approach to AI and machine learning - where we focus on delivering real business value through ML, not just experimenting with the latest technologies.

We're hiring across levels and product areas—your unique talents will guide where you can make the biggest impact.

Our collaborative AI community

You'll never build models in isolation - join a vibrant community of AI engineers who learn, experiment, and ship together.

What we do

Life-defining work for you - and entrepreneurs

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential.

Since 2006, we've grown to ~8,000 employees and generated over $1 trillion in sales for millions of merchants in 175 countries. The ripple effect of this is far-reaching.

Your growth at Shopify

TL;DR: At Shopify, you own your career path. Our Mastery Cycle helps you level up your skills, while Flex Comp lets you design compensation that actually works for your life. No corporate ladders—just real growth on your terms.

Ready to ship with us?

We're assembling the brightest minds in AI and Machine Learning to transform commerce worldwide.

Apply Now 🚀


Let's build the future of commerce together!

★ Work where you do your best work ★

We are a fully remote company - It's not where you sit, it's where you ship.

AI and Machine Learning roles open to candidates in North America.

The practical stuff: Competitive pay, unlimited vacation (we actually want you to take it), flexible work setup, and a culture that values what you bring, not how you fit in.
Learn more here.

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